1. Website publisher

This website is published by:

Colis Mystère Box
Gérant : Teixeira
Adresse : 6 rue des Bas Champs, 45380 La Chapelle Saint Mesmin, France
Phone: +33 6 50 77 42 20
Email : Mysterebox@outlook.com
SIRET : 499 077 451 00015

Legal status: Sole proprietorship

2. Accommodation

The site is hosted by: Realisacom

Hosting provider name: Realisacom 
Address: 2 Route des Coutures – 36400 Lacs
Phone: +33 6 64 23 11 70
Website: realisacom.fr

3. Activity

Colis Mystère Box operates a business selling unopened parcels from customer returns from e-commerce platforms.

The packages are sold as is, without any guarantee as to the precise contents, in accordance with the principle of the "mystery package".
L’acheteur reconnaît accepter le caractère aléatoire du contenu lors de l’achat.

Colis Mystère Box is neither affiliated with, nor an official partner of, nor an authorized reseller of Amazon.
The mention "Amazon return package" refers only to the original origin of the goods.

4. Terms of Sale

Sales are subject to the General Terms and Conditions of Sale (GTC) accessible on the website.

Given the random nature of the product:

• No exchanges related to the contents of the package will be accepted.

• No refunds will be given for dissatisfaction with the products received, except in cases of obvious non-conformity or legal defect.

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal may not apply if the product has been unsealed or opened.

5. Responsibility

Colis Mystère Box cannot be held responsible:

• indirect damages related to the use of the products contained in the packages,

• defects inherent to the original products,

• due to misuse by the buyer.

6. Intellectual Property

All content on the site (texts, images, logo, graphics, etc.) is protected by the Intellectual Property Code.

Any reproduction, representation or exploitation without prior written authorization is prohibited.

7. Personal Data

The personal data collected via the site is used solely for the following purposes:

• order processing,

• customer relationship management,

• legal and accounting obligations.

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, the user has the right to access, rectify, delete and object to their personal data.

All requests can be addressed to:
Mysterebox@outlook.com

The data is neither sold nor given to third parties.

8. Cookies

The site may use cookies for the following purposes:

• statistics,

• to improve the user experience.

The user can configure their browser to refuse cookies.

9. Applicable Law

These legal notices are subject to French law.

In the event of a dispute, the competent courts will be those of the jurisdiction of the company's registered office, unless otherwise provided by law.